Financial Advice you can trust


We pride ourselves on our service and aim to be recognised in providing clear and honest advice to our clients. We believe in offering a face-to-face service and have a team of advisers covering both Pension and Investment as well as mortgage and protection.

With Offices in Derby we have clients throughout the East Midlands and beyond, providing Financial Advice you can trust

About Derwent

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    COMPLAINTS PROCEDURE

    If you are unhappy with our service

    If you have a complaint about your adviser, or any financial advice you have recieved from your adviser, please contact us:

    Quilter Financial Planning Complaints Department
    Quilter
    SUNDERLAND
    SR43 4JP
    Email: QFPcomplaints@quilter.com
    Tel: 0808 171 2626

    You can find more information by visiting the Quilter Financial Planning website:
    http://www.quilterfinancialplanning.co.uk/contacts/

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

    Financial Security

    Everyone wants financial security. To achieve it you need a plan – without a plan you will arrive somewhere but the chances are it won’t be where you want to be. For your plan to work it needs to consider your goals, the choices available to you to meet those goals, and how changing circumstances might influence how you achieve your goals.

    Unbiased Adviser

    Approver Quilter Financial Limited – FRN 497604 (10th November 2023)